Automotive Service Management: Total Customer Relationship Management (Automotive Service Management Series)

Author: Mitch Schneider
Published: 2002-12-06

List price: $25.95
Our price: $25.95

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Customer comments on this selection.

Automotive

there is help
This volume (one of eight) is about customer relations, what it truly is, how to measure it, and what our real roll, as service providers, is.
I found it helpful in redefining what I need to do to keep my current clients, and win new ones.

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